Krikya Oi Privacy Policy — Your data, your control

1. Introduction

Welcome to krikya oi. We believe privacy is a fundamental right — not just a rule written on paper. This policy exists to tell you clearly what we do and don't do with your information.

When you open an account on krikya oi, play games, place bets, or contact our support team, certain information reaches us. That information is used solely to provide you with a better experience and to ensure the security of the platform. It is not used for any other purpose without your consent.

This Privacy Policy is krikya oi's Terms & Conditions should be read together. The full picture only becomes clear when both are considered side by side.

2. What Information We Collect

Krikya oi collects two types of information — what you provide directly, and what is generated automatically when you use the platform.

What you provide directly:

• Name, mobile number, and date of birth (collected at registration)
• National ID or other identity document details (collected during KYC verification)
• Mobile banking account number (for payment processing)
• Messages and information you provide when contacting support

Automatically Generated:

• IP address & device information (model, operating system)
• Browser type and version
• Date and time of login and logout
• Gaming and betting activity logs (games played, wager amounts, outcomes)
• Records of deposit and withdrawal transactions
• Cookies & Session Data

3. How Data Is Collected

Krikya oi collects information in a number of ways, but all of them are transparent and fall within your conscious use of the platform.

• Registration Form: What you fill in when opening an account.
• KYC Process: Documents uploaded during the identity verification process.
• Payment System: Transaction details during deposits and withdrawals.
• Platform Usage: Logs of gameplay and betting activity.
• Cookies & Tracking: Browsing behaviour on the website and app.
• Support Contact: Conversations via live chat or email.

Where applicable, your consent is obtained before any data is collected. Some information is required to provide the service — without it, access to certain features may not be possible.

4. How Your Information Is Used

Krikya oi uses your information only for specified purposes — it is never used beyond those.

Any information used for analysis or research is always anonymized — there is no way to identify you individually from it.

5. Who We Share Your Information With

Krikya oi does not sell your data. However, in certain circumstances, information may be shared with specific third parties — always limited to the minimum necessary.

• Payment Processor: To verify transactions with bKash, Nagad, and Rocket.
• Game Provider: Providers such as Pragmatic Play and Evolution may receive minimal data necessary to operate their games.
• Identity Verification Services: Verified identity partners approved for the KYC process.
• Legal Authorities: To assist with lawful legal orders or investigations.
• Security Auditors: Independent experts for platform security audits.

When sharing data with third parties, a Non-Disclosure Agreement (NDA) and Data Processing Agreement (DPA) are mandatory — they are held to the same standards we uphold.

6. Security Measures

Krikya oi uses multiple layers of security to protect your data — not just technical safeguards, but organisational security policies as well.

• All data transfers are secured with SSL 256-bit encryption.
• Two-factor authentication (2FA) is available to protect your account.
• Data stored on our servers is kept in encrypted format.
• Regular security audits and penetration testing are conducted.
• Only authorized personnel have access to the data they need.
• Automatic alerts and account lock on suspicious login attempts.

In the event of a security breach, krikya oi will promptly notify affected users and take all necessary action.

7. Cookies & Tracking Technologies

Krikya oi uses cookies and similar technologies on its website and app. These enhance your experience and ensure the platform functions correctly.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's ability to function properly.

8. Your Data Rights

As a krikya oi user, you have several rights over your own data. These rights are aligned with international data protection standards.

To exercise these rights, email support@krikyaoi.net or Help Center Reach us via live chat.

9. How Long Your Data Is Stored

Krikya oi does not retain data beyond what is necessary. However, certain information must be kept for a defined period for legal or operational reasons.

• Account Information: For as long as your account is active, and for up to 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• KYC Information: 5 years after account closure.
• Gaming Logs: 3 years.
• Support Conversations: 2 Years.
• Cookies Data: At the end of a session or after a maximum of 365 days.

Once the designated retention period has passed, data is automatically deleted or anonymized.

10. Protection of Minors

Krikya oi's services are intended for users aged 18 and above only. We do not knowingly collect data from any minor.

• Age is verified at the time of registration.
• If anyone registers with a false age and is found out, their account will be immediately closed and all associated data will be deleted.
• If a parent or guardian believes their minor child has created an account, please contact support@krikyaoi.net immediately.

11. Policy Updates

Krikya oi may update this Privacy Policy when necessary. The method of notifying you will vary depending on the nature of the changes.

• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• For major changes, you will be notified via your registered mobile number or app notification.
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.

12. Contact

For any questions, concerns, or requests regarding your information or this Privacy Policy, please reach out to us through the following: